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Customer Help

Our happiness team is always here to assist.

Orders & Shipping

2- 5 business days once the order is dispatched. (Note: Shipping time may diifer for handmade products).

Yes, international shipping also available. For related information, please whatsapp us at 8287482172 or write to us at info@glamwiz.com.

Click on ‘Addresses’ on my account page. You can  ‘Edit’ or ‘Add’ new shipping address.

Once your order is confirmed, you will be notified about the status of your order at the shared contact information.

Yes, international shipping also available. For related information, please whatsapp us at 8287482172 or write to us at info@glamwiz.com.

If you have already placed the order, then contact us immediately at info@glamwiz.com with your order id.

Returns & Replacements

You can only replace if your product is damaged or you received a wrong product.

Write to us at info@glamwiz.com with your order id and mandatory details about the falsely received product.

Write to us at info@glamwiz.com with your order id and mandatory details about the damaged/ defective product.

You can write to us at info@glamwiz.com

You can’t cancel the order once the payment is done. 

Your product can only be replaced. To replace your product, unboxing video (unpacking of the product without any pauses or editing) of the product is a must.

Returns won’t be accepted if the video sent by the customer is not as per these guidelines.

Payment

You can pay u through Cash on Delivery, Netbanking, Credit & Debit Cards, UPI and Mobile Wallets. 

Yes. 

(Handmade and designer products that are highly finished are not eligible for cash on delivery).

 

Handmade and designer products that are highly finished are not eligible for cash on delivery

We won’t keep your credit card information without your permission. However, you can save details for your convenience while shopping again.

Shipping Charges

We offer free shipping on prepaid orders only.

Shipping charges for prepaid orders is free.

For COD orders, shipping charge of INR 200 is applicable.

We offer free shipping in India only on prepaid orders.

For overseas shipping, INR1400 are applicable per kg. For more details, write to us at info@glamwiz.com or Whatsapp us at +91 8287482172.