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Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

2-5 business days once the order is dispatched.

Click on the ‘My Account’ and fill in the required details.

Yes, international shipping also available. For related information, please whatsapp us at 8287482172 or write to us at info@glamwiz.com

Click on ‘Addresses’ on my account page. You can  ‘Edit’ or ‘Add’ new shipping address.

You will be notified about your order’s status once it’s dispatched.

We won’t keep your credit card information without your permission. However, you can save details for your convenience while shopping again.

Yes, international shipping also available. For related information, please whatsapp us at 8287482172 or write to us at info@glamwiz.com

If you need to swap an item

Returns and Exchanges

We don’t take returns, you can only replace the product (if the product is damaged, or you received the wrong product) within 10 days of receiving the product.

Write to us at info@glamwiz.com with your order id and mandatory details about the falsely received product.

Write to us at info@glamwiz.com with your order id and mandatory details about the damaged/ defective product.

We do not accept returns, you can only replace the product if it is defective or wrong product. You can write to us at info@glamwiz.com

Write to us at info@glamwiz.com

If you have already placed the order, then contact us immediately at info@glamwiz.com with your order id.

You can’t cancel the order once the payment is done. However, you can request for the change by writing to us at info@glamwiz.com

You can only replace products. For replacement, unboxing video (unpacking of the product without any pauses or editing) of the product is a must. 

Returns won’t be accepted if the video sent by the customer is not as per these guidelines.